Lexus of Barrie

In the event of a Pandemic, Lexus of Barrie has outlined counter measures to ensure the safety and health of our staff as well as our guests.

Upon entering the dealership all staff will disinfect their workstations and wash their hands.

Every hour and between each interaction, each staff member will clean and disinfect their workstations.

Our Service Manager has been assigned to clean and disinfect the lounge every hour.

Upon Vehicle Arrival

The Service Advisor will greet the guest at the vehicle and perform walk around. During this time the Service Advisor will clean and disinfect the seat, steering wheel and inner/outer door handles. The Advisor will then affix seat cover, floor liner and steering wheel cover. 

During Service 

The technician will put on a new pair of gloves when beginning the service on the vehicle. The technician will remove gloves whenever traveling between departments (service, parts, work shop etc.) and will use new gloves when returning to vehicle. Upon completing and exiting the vehicle, the technician will dispose of used gloves. 

When Service Completed and Vehicle in Detail

Our detailing staff will put on a new pair of gloves for every vehicle. Once the vehicle was and vacuum is completed, our staff will disinfect the vehicle and return it to the drive through (or park outside if so requested). Upon exiting the vehicle, our staff will disinfect the wheel and inner/outer door handles one final time. 

Upon Returning Vehicle to Guest

Upon completing the transaction, our staff will disinfect all guest facing/used areas.

When you visit Lexus of Barrie for service, you can count on us to take good care of you and your vehicle. Our team of dedicated Service Advisers and factory-trained technicians are committed to delivering quality service using only Genuine Lexus Parts.

Lexus of Barrie is GOLD Standard Certified in Service

LEXUS GOLD 2018-2019

Benefits of Servicing with Us

  • Shuttle Service
  • Short wait times
  • Promotions for Loyal customers
  • Expert guidance for your vehicle by our factory-trained technicians
  • Loaner Vehicle

Emergency Roadside Assistance: As the proud owner of a Lexus, you will not have to worry about where you can obtain assistance when situations requiring Emergency Roadside Service or Mechanical Breakdown Towing is needed.For roadside assistance, call 1-800-26-LEXUS (1-800-265-3987) Read More

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Dave Henderson Fixed Operations Manager
servicemanager@lexusofbarrie.ca

Service Business Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

COVID-19 UPDATE

Dear Valued Guest,

The Ontario government announced that it is using its emergency break to impose a provincewide shutdown, effective Saturday, April 3, 2021, at 12:01 am, we have updated our COVID-19 operational procedures as follows:

Sales Department

Hours: Monday to Friday 9 am-6 pm, Saturday 9 am-5 pm

Our Sales department is open BY APPOINTMENT ONLY

Service  & Parts Department

Current Service Hours: Mon- Fri 8 am- 6 pm, Sat & Sun: CLOSED

Dear Valued Guest,

The Ontario government announced that it is using its emergency break to impose a provincewide shutdown, effective Saturday, April 3, 2021, at 12:01 am, we have updated our COVID-19 operational procedures as follows

Sales Department

Hours: Monday to Friday 8 am-6 pm, Saturday 8 am-5 pm

Our Sales department is open BY APPOINTMENT ONLY

In accordance with Provincial and local health recommendations, all Guests visiting our Dealership will be required to wear a mask or face covering before entering our facility. Complimentary masks will be made available to any customer requiring one. Exceptions to this policy will apply to individuals who are unable to wear a mask or face covering for medical reasons or children under two years of age.

Service  & Parts Department

Current Service Hours: Mon- Fri 8 am- 6 pm, Sat & Sun: CLOSED

Our Service & Parts departments are open BY APPOINTMENT ONLY

We have enhanced our health and safety protocol to ensure the safety of our staff and all our guest as follows:

We are disinfecting all high-touch surfaces across the interior of the building, including all counter-tops, desks, chairs, and all door handles.

We are disinfecting guest vehicles on the inside using a dry mist disinfectant similar to what is used in public transportation,  before the vehicle goes into the shop, and after the work is performed (prior to returning to the guest);