The Lexus Service Advantage

 

Update on COVID-19

COVID-19: Updated Sanitation Process

In the event of a Pandemic, Lexus of Barrie has outlined counter measures to ensure the safety and health of our staff as well as our guests.

Upon entering the dealership all staff will disinfect their workstations and wash their hands.

Every hour and between each interaction, each staff member will clean and disinfect their workstations.

Our Service Manager has been assigned to clean and disinfect the lounge every hour.

Upon Vehicle Arrival

The Service Advisor will greet the guest at the vehicle and perform walk around. During this time the Service Advisor will clean and disinfect the seat, steering wheel and inner/outer door handles. The Advisor will then affix seat cover, floor liner and steering wheel cover. 

During Service 

The technician will put on a new pair of gloves when beginning the service on the vehicle. The technician will remove gloves whenever traveling between departments (service, parts, work shop etc.) and will use new gloves when returning to vehicle. Upon completing and exiting the vehicle, the technician will dispose of used gloves. 

When Service Completed and Vehicle in Detail

Our detailing staff will put on a new pair of gloves for every vehicle. Once the vehicle was and vacuum is completed, our staff will disinfect the vehicle and return it to the drive through (or park outside if so requested). Upon exiting the vehicle, our staff will disinfect the wheel and inner/outer door handles one final time. 

Upon Returning Vehicle to Guest

Upon completing the transaction, our staff will disinfect all guest facing/used areas.

Our Commitment to Service Excellence

When you visit Lexus of Barrie for service, you can count on us to take good care of you and your vehicle. Our team of dedicated Service Advisers and factory-trained technicians are committed to delivering quality service using only Genuine Lexus Parts. Scroll down to read more.

SERVICE DEPARTMENT

General Inquiries:
service@lexusofbarrie.ca

Service Manager:
Alan Dzidek – 
servicemanager@lexusofbarrie.ca

Road Hazard Protection

Be prepared for bumps in the road. Despite your best efforts, you may at some point encounter unavoidable hazards, directly in your path. A huge pothole, shattered glass or other debris on the road are hazards that can be dangerous and they can be very costly when they cause damage to your tires and wheels.
For times like these, Lexus now offers Lexus Road Hazard Protection (LRHP).

LRHP Plans are available for 3, 4 or 5 year terms, for repair or replacement of tires and alloy wheels purchased and installed at any Lexus Dealership in Canada during the selected term.

For roadside assistance, call  1-800-26-LEXUS

(1-800-265-3987)

Emergency Road Services

As the proud owner of a Lexus, you will not have to worry about where you can obtain assistance when situations requiring Emergency Roadside Service or Mechanical Breakdown Towing is needed.

Simply call Lexus Roadside Assistance, we are here to help.

Throughout Canada and the Continental U.S., our Central Emergency Roadside Service Operators will always be available to ensure you receive prompt, efficient service from one of the many facilities qualified under our approved Roadside Assistance Program. 24-hours a day, 365 days a year, we will be there to help.

Emergency Service Calls

  • Cold weather starting
  • Changing tires from rack to wheel (does not include repairs)
  • Delivery of gas to strandard vehicle (includes 10L of gas)

Lockout Assistance

Mechanical Breakdown Towing

Winching

Personalized Auto Trip Planning Services
Our Travel Planning specialists can help make your next motoring vacation more enjoyable than ever.

We'll provide you with maps with your route highlighted, accommodation and campsite directories, notes and brochures on points of interest at your destination and along the way, as well as handy facts and travel tips--all to make sure you get the most out of your next trip.

 

Want to know more? Contact us.

Don't Be Shy

If we didn’t answer all of your questions, feel free to drop us a line anytime.