COVID-19 UPDATE

Updated: June 2, 2020

Dear Valued Guest,

In our continued efforts to ensure your safety and the safety of your vehicle, we have updated our COVID-19 operational procedures as follows:

Sales Department

Our sales showroom is now open by appointment only, Monday to Thursday 9 am-7 pm, Friday 9 am-6 pm, Saturday 9 am-5 pm.

If you have a leased or financed vehicle, please be advised that Lexus Financial Services is offering payment relief on a case by case basis. If you would like to learn more about your options, please contact:

If you have a lease that matured, maturing soon or you are in an immediate need of a new or pre owned vehicle please contact our sales department at 705-702-4589 or email us at sales@lexusofbarrie.ca and one of our leasing specialists will be able to outline all your options.

Service  & Parts Department

Current Service Hours: Mon- Fri 8 am- 5 pm

Starting June 8th, Our service and parts department will be opened, Monday to Friday from 8 am to 6 pm on an appointment-only basis.  We will reopen both service and parts department for Saturday appointments  8am- 1 pm starting July 4th.

We have enhanced our health and safety protocol to ensure the safety of our staff and all our guest as follows:

  • We are disinfecting all high-touch surfaces across the interior of the building, including all counter-tops, desks, chairs, and all door handles.
  • We are disinfecting guest vehicles on the driver’s side seat, the steering wheel and door panel, along with the door handle before the vehicle goes into the shop, and after the work is performed (prior to returning to the guest);
  • We have increased the number of hand sanitizers from our regular number to include more for guests and staff;
  • Our techs are using a new set of protective gloves for each car;
  • We are encouraging a ‘no touch’ policy, with no handshakes and keeping a one meter distance between staff and guests, in an effort to limit contact
  • Our staff are thoroughly washing their hands as often as they can to minimize risk to their well-being
  • If anyone on the staff feels or shows flu-like symptoms, they are to remain at home and seek medical attention, as necessary
  • Guests will be contacted upon completion of work required to go over invoice and to collect payment by credit cards and an invoice copy will be emailed for their review and records.

To book an appointment please call our service department at 7057100667

or email us at service@lexusofbarrie.ca.

Stay safe, stay healthy,

Your Lexus of Barrie Team